Families reach Seedling through a secure portal that opens from their email — there's no app to download and no password to create or reset.
How a family gets in
- You add a guardian (with their email) to a child.
- They receive a secure link by email.
- They tap it and they're in — on any phone, tablet, or computer.
Because it works from email, it reaches everyone: the grandparent on pickup duty, the dad with an older phone, the family sharing one device.
You stay in control
- Each link is unique to an individual guardian.
- You can grant or revoke any guardian's access at any time from the child's profile.
- Sensitive information is encrypted and backed up.
What families can do in the portal
- See today's check-ins, activities, and photos
- See their balance, invoices, and receipts, and pay through a secure link
- Sign agreements
- Browse and save every photo from their time at your center
- Download their year-end tax statement
Helping a parent who's stuck
- Confirm the email on file is correct in the Families area.
- Re-send their access link from the guardian's profile.
- Remind them to check spam, and that the link works in any browser — nothing to install.
Replies to your messages come back into the portal's conversation, so families can just hit reply.