The Ratio Compliance report (Reports → Attendance → Staff-to-Child Ratios) turns your check-in and check-out history into a point-in-time record of how well each room held its staff-to-child ratio over any date range — the documentation licensors ask for.
Unlike a single-day snapshot, it looks at every moment: a room can look fine for the whole day yet have been briefly out of ratio at 7:45 a.m. drop-off. This report catches those moments.
Pick a date range
Use the date range picker at the top, or a quick preset — Today, 7d, 30d, or Month. Everything below updates to the range you choose.
A very long range at a busy center can hold more attendance than this report can load at once. Rather than show you a partial ratio — which is worse than none on a document a licensor reads — it says so and asks you to narrow the range. Any of the presets above will bring it back.
Much more rarely, a center that has moved children between rooms many thousands of times can pass what the report can load for a different reason, and that one is not about the dates — the report reads your whole room-move history whichever range you pick, so changing the range or using a preset will not clear it. The report says so and asks you to contact support, and that is the right next step: we can sort it out from our side.
What the numbers mean
- In ratio % — the share of child-present time that rooms met their required ratio. Your headline number.
- Out of ratio — total time a room had more children than its staffing allowed.
- Incidents — the number of separate out-of-ratio events (a single 9:05–9:12 lapse is one incident).
- Worst room — the room with the most out-of-ratio time in the range.
- Peak risk — the time of day lapses cluster (often drop-off, pickup, or staff breaks).
By room
Each room's in-ratio %, total out-of-ratio time, number of incidents, longest single incident, and peak hour.
When lapses happen
A by-hour view, so you can see (for example) that most gaps happen at morning arrival — and add coverage there.
Incident log
Every out-of-ratio event: room, date, time window, length, how many children were present, and staff present versus required at the worst point. This is the line-by-line detail for an audit.
Export for licensing
- Export CSV — the per-room summary plus the full incident log, ready to open in a spreadsheet.
- Save as PDF — a clean, center-branded report (summary, by-room, and incident log) for a licensing binder.
Use Save as PDF rather than printing this one from the browser. It is the only report that builds its own paginated document, with page numbers on every sheet — which is what a binder wants. Every other report is designed to be printed directly.
How it's measured
- Ratios use each classroom's capacity per staff (set in your center settings).
- Children present and staff present come from actual recorded check-in/out times — so the more your team uses staff room check-in, the more accurate it is. A room with children present but no staff checked in reads as out of ratio for that time.
- A child moved between rooms mid-day is attributed to the room they were checked into.
- For 24-hour care, presence is counted across midnight.
For the live, right-now view of every room, see Staff-to-child ratios.